Frequently Asked Questions
Everything you need to know about Customermates
FAQ
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Why is your CRM so affordable?
We operate without investors and deliberately keep our costs low. This allows us to secure permanently low prices for our customers.
How does your CRM remain reliable long-term?
We grow organically and invest directly in the product and support. This keeps our CRM permanently future-proof.
Why a specialized CRM?
An agentic Open-Source CRM adapts to your workflows instead of forcing them. Teams can extend it through open APIs, customer-run automation, and external AI clients connected via MCP.
How does your CRM improve productivity?
We focus on an intuitive user interface and true 1-click operation. This eliminates the need for intensive training. As a result, you save time, avoid mistakes, and focus on your customers instead of the system.
Why is your CRM a strong choice?
We offer the CRM core most teams actually need, plus MCP access for external AI clients, open APIs, and interfaces for a separate n8n instance. That gives you an agentic Open-Source CRM with flexible extensions and clear product boundaries.