Loading...
Loading...
Compare Customermates as a self-hosted CRM or cloud CRM, including setup time, maintenance, automation workflows, and paid Enterprise features.
Customermates can run in two ways:
This page helps teams compare managed and self-hosted CRM deployment models without reducing the decision to a single feature. The best option depends on your operational model, privacy requirements, and how much infrastructure ownership you want.
| Criterion | Cloud | Self-Hosted |
|---|---|---|
| Pricing | €10 | Infrastructure and ops costs vary |
| Setup Time | 2 minutes | 60 - 120 minutes |
| Maintenance Required | None | Regular updates |
| Privacy friendly | ||
| API and integrations | ||
| Unlimited Users | ||
| Unlimited Records | ||
| n8n and automation workflows | ||
| Audit Logging | ||
| Single Sign-On | ||
| Managed AI Agent | ||
| Whitelabeling |
Choose cloud if you want to minimize operational work and get to production quickly.
Choose self-hosted if your team prefers infrastructure ownership and is comfortable maintaining updates and runtime operations.
Both models support API usage, integrations, and automation workflows. Paid Enterprise features (Audit Logging, Single Sign-On, Managed AI Agent, Whitelabeling) are available only in cloud deployments by default. If you want to deploy on your own server, continue with Self-Hosting Get Started and Managing Your Self-Hosted Installation.